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This English version is a reference translation of the original Japanese notice based on Japan's Act on Specified Commercial Transactions. In the event of any discrepancy between this translation and the Japanese original, the Japanese version shall prevail.

Orders placed via WorldShopping are subject to the terms and conditions of WorldShopping.

Seller FANQLO Inc.
Address Gotanda Sun Heights Bldg. 2F, 1-26-2 Nishi-Gotanda, Shinagawa-ku, Tokyo 141-0031, Japan
FANQLO Inc. Gotanda Office
Telephone 050-6883-5366 (from outside Japan: +81-50-6883-5366)
Email info@fanqlo.jp
Person responsible for operations Ayumi Saito
Inquiries Contact form
Product prices As shown on each product page
Charges other than the product price ・Shipping fees
・Consumption tax
Payment methods ・Credit card (VISA, MASTER, AMEX)
・Apple Pay
・Google Pay
・Shop Pay
Payment timing ・Credit card
Depends on the closing date and terms of your credit card. Please contact your card issuer for details.
・Apple Pay
Depends on the closing date and terms of the credit card registered to your account.
・Google Pay
Depends on the closing date and terms of the credit card registered to your account.
Delivery timing Orders are shipped within 1–7 business days after payment or completion of the order.
For items that must be ordered in because they are out of stock or for similar reasons, we will notify you of the delivery date separately by email.
Returns, cancellations and exchanges If the product delivered is defective or differs from the product you ordered, we will arrange an exchange. Please contact us within 6 days of receiving the product.

We cannot accept cancellations, returns or exchanges after an order has been accepted for reasons of the customer's own convenience (e.g., the product differs from what you imagined, wrong size, ordering error).

Except in the case of defective products, we cannot accept returns of used products. We also cannot accept returns where scratches or soiling have occurred after delivery due to the customer's responsibility.

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